FAQ

We are filmmakers ourselves in the advertising and social media sector. We calculate many small projects, and we were disappointed with the current software solutions. Specialized calculation programs were outdated, and creating Excel sheets was error-prone and not suitable for PDF exports for clients. Cinema Calc solves these problems.

Cinema Calc is modern, simple, and intuitive. You no longer have to deal with error-prone Excel sheets and unprofessional PDF exports.

Cinema Calc is designed for modern filmmakers, content creators, and video producers, but it can also be used by project managers, photographers, and other creatives.

As long as you have a modern browser like Chrome or Safari installed, Cinema Calc will work on your device!

A lot! We are constantly working on new features and updates. Sign up for our newsletter to stay informed!

You can upgrade from the Starter to the Freelance plan at any time. Simply click on "Manage Plan" in Account Settings and choose to upgrade to the Freelance plan. With annual payment, you get two months for free.

Contact support if you have questions.

To switch from the Freelance to the Starter plan, you need to cancel your Freelance plan and let it expire. Just click on "Manage Plan" in Account Settings and choose to cancel your current plan. Until the end of the billing period, you will still have full access to all features.

Contact support if you have questions.

The Starter plan includes all the features you need to calculate your projects. Perfect for freelancers and filmmakers who don't need to share calculations with a client.

The Freelance plan includes all the features you need for communication with your client. The plan is perfect for small production companies and video agencies.

The Production plan is for larger teams working on complex calculations collaboratively. Sign up for Early Access to be one of the first testers.

We are still working on the Production plan. Sign up for Early Access to be one of the first testers.

No.

No. After the trial period, access to your calculations will be restricted. However, you will not be automatically upgraded to a paid subscription after the trial period. You have control over when and if you want to pay for Cinema Calc.

Sure, no problem! Just send us an email, and we'll extend your trial period.

After the trial period expires, you won't be able to edit your created calculations. All your data will remain.
Once you subscribe, you can access your calculations again. However, you will not be automatically upgraded to a paid subscription after the trial period. You have control over when and if you want to pay for Cinema Calc.

Certainly! You will receive a proper invoice with German VAT (19%) shown.

By default, you will receive an invoice with the displayed VAT of 19%.
If you are in an EU country and want to use the Reverse Charge procedure, we can remove the VAT from your receipts.
For applying Reverse Charge and any VAT-related questions, please contact our support at support@cinemacalc.com.

We offer SEPA Direct Debit, Paypal, Credit Card, Google Pay, and Apple Pay (only through Safari browser) as payment options.

No, currently, we only offer a monthly or yearly subscription model.

We want to continue bringing new features, bug fixes, and updates. This is economically viable only with a subscription model.

Of course! Write us an email with your enrollment certificate, and you'll get a 50% discount.

We are still at the beginning but have many ideas on how to make calculations even easier. Sign up for our newsletter, and you'll be notified of new features.

We are constantly working on new features and updates but don't have a specific release schedule yet. Sign up for our newsletter to stay up to date!

To keep the interface simple, there is currently only one calculation template. However, you can create your own template and duplicate it whenever our template is not sufficient.

No. Currently, you can only delete unused calculations. Please note that a deleted calculation cannot be restored. However, you can archive PDF exports of your calculations on your computer.

Cinema Calc uses the so-called commercial rounding. We explain the operation more precisely in the PDF feature, Markup feature, and Employee Benefits feature.

Your data is stored on encrypted servers within the EU.

Secure. Your numbers cannot be viewed by any third party. All data is securely encrypted both on the server and in communication with your device.

On our login page, you can simply set a new password by clicking on "Forgot Password?" in the bottom right corner.

In Account Settings, you can easily change your email address in the "Personal Information" field.

In Account Settings, you can delete your account in the "Personal Information" field. This step cannot be undone. Please note that your email address is not automatically removed from our mailing list for technical reasons. You can easily remove yourself from this list with the "Unsubscribe" link in our emails.

All your calculations and data will be deleted from our servers. This step cannot be undone. Please note that your email address is not automatically removed from our mailing list for technical reasons. You can easily remove yourself from this list with the "Unsubscribe" link in our emails.

Yes! You can cancel at any time.

After you cancel, your plan will continue until the end of the billing period. After that, you won't be able to edit your created calculations. However, all your data will remain. Once you subscribe again, you can access your calculations.

In Account Settings, you can manage and cancel your subscription in the "Manage Plan" field.

Within 14 days of your purchase, you can revoke your subscription without stating reasons. Please contact our support for that.

No. After the trial phase, access to your calculations will be restricted. However, you will not be automatically upgraded to a paid subscription after the trial phase.

In rare cases, there may be delays in sending the confirmation email. If you haven't received an email after 5 minutes, please request the confirmation link again on our login page. Also, check your spam folder and make sure the entered email address is correct. If it still doesn't work, please contact our support.

In Account Settings under the "Manage Plan" section, you can manage your subscription and view your invoices. If you have any issues or need a specific invoice, please contact our support